Current Version V3.2.7

VERSION 3.2.1

• Published on 2023-03-09

Improvements and Bugfixes

VERSION 3.2.0

• Published on 2023-02-22

• Improvements and Bugfixes
  - Improvements by automated tests
  - General Bugfixes
• Features
  - Adding more than one attachment per Ticket
  - Automated comment on status updates
  - Link web pages in ticket
  - Add and show effort estimates
  - Add an additional notification email
  - Mark existing comments as internal, only visible for agents
  - No status change withoud a comment

VERSION 3.1.6

• Published on 2022-02-15

• Bugfixes and Improvements

VERSION 3.1.5

• Published on 2020-06-26

• Bugfixes and Improvements

VERSION 3.1.4

• Published on 2020-05-26

• General Bug fixing

VERSION 3.1.3

• Published on 2020-02-28

• General Bug Fixing on the backend.

VERSION 3.1.2

• Published on 2020-02-28

• General Bug Fixing and improvement.

VERSION 3.1.1

• Published on 2020-02-27

• General bug fixes and improvements to the ticket overview table.
• Improve documentation and ticket creation.
• Improvements on the Dashboard, the product description is no longer cut off.
• Service times can now be seen on the dashboard.
• Bug fixes in the service request workflow.
• A brief description of the ticket type is displayed as a pop-up in front of the ticket type selected.
• Bug fixes and improvements of account and role assignment.
• Security requirements have been adjusted.
• Bug fixes and improvements in the backend.
• Copyright year updated in footer.
• Bug fixes and improvements of active/inactive log-ins.
• Link to the version history overview, integrated in the version in the footer.